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Frequently Asked Questions
Shopping on GoodSellings is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘Buy Now’ to add this product to your cart
- Click on ‘VIEW CART and CHECKOUT’ in the pop up
- Click on ‘Cart’ in the top right corner
- Register an account or Login into your existing account by entering your Email and password
- Enter your shipping/billing information, ensuring your address is complete and accurate
- Choose your preferred payment option
- Click on ‘Confirm order’ to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us here a few hours after your order placement.
You can choose from the different payment methods available on GoodSellings. Please find below the list of available payment methods:
- Pay on Delivery (easy and simple at your doorstep)
- Mobile Money
- Credit/Debit Card(via Stripe or Flutterwave)
You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.
Simply register within a minute or login with any social media account of your choice if you do not have an existing account.
Step 1: Log your return request
- Option 1: Go to Contact us and complete the form.
- Option 2: Call our customer care at 01 678 909 9667 or contact us here to create your return.
Step 2: Pack your product
- All items must be returned in their original packaging
- Include all tags, accessories or gifts you received
Step 3: Return your product
- If you requested a pickup, we will contact you to arrange a pickup time.